Thank you for choosing nosolus.shop. We value your shopping experience and want every customer to be satisfied with their purchase. If you are not satisfied with the Buddha statues you purchased, we offer the following refund terms:
- Refund Application
You can apply for a refund within 14 days of receiving the product. Please ensure that the product is intact and in its original packaging and accessories. Applications after this period will not be processed. - Refund Conditions
Only unused, undamaged products in their original packaging will be refunded. If the product is damaged during transportation, please take a photo of the product and contact our customer service immediately upon receipt. - Refund Process
Please contact our customer service channel to apply for a refund. You will need to provide the order number and relevant information so that we can process your application in a timely manner.
Once the refund application is approved, we will process your refund within 2 working days and return the money to your original payment account. - Return Shipping Cost
When applying for a return, the return shipping cost shall be borne by the customer, unless there is a quality problem with the product or the wrong product was sent. In this case, you can apply for a full refund of the shipping costs. - Special cases
Some customized or limited-edition products may not be refunded. Please read the product details carefully before purchasing.
If you find defects or other problems when you receive the product, please contact us in time and we will handle it according to the actual situation. - Customer Support
If you have any questions about refunds, please feel free to contact our customer service team. We will do our best to answer your questions and ensure that you have a pleasant shopping experience.
Thank you for understanding our refund terms. We hope you find the Buddha statues you like on our website and feel satisfied!